These Terms of Purchase govern all purchase transactions, order services, and consumer rights and obligations generated on our official website. This set of standardized purchase terms applies to all users who browse products, place orders, complete payments, and enjoy after-sales services on this platform. By placing an order and completing any purchase behavior on our website, customers confirm that they have fully read, understood, and agreed to abide by all the terms and rules stipulated below. We adhere to the principles of transparency, fairness, standardization and integrity to provide every customer with stable, reliable and standardized shopping transaction services.
1. Pricing & Currency Terms
All product prices displayed on our official website are clear and transparent with no hidden fees, additional surcharges or arbitrary charging rules. All transaction behaviors and order settlement procedures on the website adopt United States Dollar (USD) as the unified settlement currency. All product pricing, discount calculation, order total amount settlement and refund amount settlement are uniformly calculated and settled in USD to ensure standardized and consistent transaction standards for all customers.
The product prices displayed on the product page are the final transaction prices of the goods. The platform will adjust product prices and launch site-wide discount activities from time to time according to operation and market iteration. All preferential prices displayed on the official page shall prevail for the actual settlement amount of the order, ensuring that every customer can enjoy real and standardized preferential purchase rights.
2. Free Shipping Service Terms
Our website provides global free shipping services for all official orders. All purchased products enjoy free delivery service without minimum order quantity limit, consumption threshold limit or regional additional charge rules. No shipping cost will be charged for any valid order completed on the platform.
While providing free shipping services, we fully undertake all tariff fees and cross-border related miscellaneous expenses incurred during the transportation process. All extra costs and risks arising from cross-border logistics and customs procedures are borne entirely by the platform. Customers do not need to pay any additional fees other than the product purchase price, realizing zero extra cost shopping experience.
3. Order Processing & Delivery Terms
After the customer successfully places an order and completes the payment, the platform will immediately initiate the order verification and warehouse processing procedure. All valid paid orders will be processed, packaged and arranged for shipment within 1 to 3 working days. Our professional warehouse team will conduct strict pre-shipment inspection on all products to check product quality, appearance integrity and accessory completeness, and adopt professional packaging methods suitable for cross-border transportation to ensure that the products are intact before leaving the warehouse.
After the order is dispatched, the goods will be delivered through standardized cross-border logistics channels. The estimated delivery period of all orders is 6 to 12 working days. The delivery time is subject to the normal operation of logistics channels and conventional transportation conditions. Slight time fluctuation may exist due to objective factors such as logistics scheduling and routine inspection, and we will dynamically monitor the logistics status of all orders to ensure stable delivery progress.
4. Order Modification & Cancellation Rules
Customers can apply for order modification or order cancellation before the order is officially shipped. Applicable modification contents include receiving information adjustment and product parameter confirmation modification. Once the order has entered the warehouse outbound link and completed shipment arrangement, the order cannot be cancelled or modified arbitrarily to avoid affecting the normal logistics operation process.
For orders that are successfully cancelled before shipment, we will initiate the fund settlement process in accordance with official rules to ensure that the customer’s funds are returned in a timely and standardized manner. All cancellation operations need to comply with the platform’s unified order processing specifications to maintain the standardization and orderliness of transaction procedures.
5. Return Service Terms
We provide customers with a standardized and user-friendly long-term return service. All products purchased on our official website support a 60-day return window. Within the valid return period, customers can initiate a formal return application in accordance with platform rules for any product quality problems, transportation damage, inconsistency with page description, or personal dissatisfaction with the product use effect.
All return applications need to be initiated through the official customer service channel on the Contact Us page. The returned products need to keep original packaging, complete accessories and unused status without man-made damage, private disassembly or secondary use traces. We will verify each return application fairly and strictly to protect the legitimate shopping rights and interests of every customer.
6. Refund Processing Terms
After we receive and complete the inspection and verification of the returned products, we will carry out formal refund processing within 5 to 10 working days. All refund funds will be returned through the customer’s original payment channel and settled in the unified USD currency standard. The platform has no arbitrary deduction of handling fees, service fees and other unreasonable charges, and the refund amount is transparent and compliant.
For orders that meet the refund conditions, we will complete the whole process of review, confirmation and fund settlement in accordance with standardized procedures. Customers can check the order status and refund progress in real time through the official order query channel. Any abnormal problems during the refund process can be fed back through the official consultation channel, and we will actively follow up and solve them.
7. Customer Obligations & Shopping Specifications
During the shopping process, customers shall ensure that the submitted order information, including receiving name, contact method and delivery address, is true, accurate and complete, so as to avoid logistics delivery exceptions caused by incorrect information. Customers shall abide by the platform’s shopping specifications, conduct legitimate transaction behaviors, and shall not use the platform for malicious transactions, fraudulent returns and other abnormal operations that violate fair shopping principles.
Customers shall enjoy the platform’s preferential policies, logistics services and after-sales protection rights within the scope of official rules. Any act of maliciously exploiting platform loopholes to obtain improper benefits will be verified and restricted by the platform, and the platform has the right to reject relevant abnormal applications.
8. Terms Update & Interpretation
We reserve the right to appropriately optimize and adjust the content of these Terms of Purchase according to platform operation iteration, service upgrading and industry standard updates. All updated terms will be published synchronously on the official website, and the latest published content shall prevail.
The adjustment of the terms will not reduce the existing service guarantee standards of the platform, nor will it affect the legitimate transaction and after-sales rights of orders that have been successfully placed before the update. Customers’ continued use of the website for browsing, purchasing and enjoying related services after the terms are updated is deemed to have accepted the latest Terms of Purchase.